1. Who We Are
Shah Wali Synergy is a project and construction management consultancy incorporated in Pakistan, with its principal office at Office No 1, A30, Sector X3, Gulshan-e-Maymar, Karachi, Sindh 75400, Pakistan. We operate the website www.swspmcm.com and related communication channels.
For privacy enquiries, contact our designated point of contact: fareed@swspmcm.com or call 0333-3019613.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly — When you complete our contact form, send us an email, call us, or subscribe to our newsletter, you may provide your name, company name, email address, phone number, project details, and any other information you choose to include.
- Information collected automatically — When you browse our website, we may automatically collect your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and date/time of your visit. This is typically collected via cookies and similar technologies (see Section 6).
- Information from third-party tools — We use Google Analytics, Tawk.to live chat, and other tools that may collect data about your browsing behaviour in accordance with their own privacy policies.
- Business contact information — If you are a contractor, supplier, or professional contact, we may hold your business card details, email correspondence, or meeting notes as part of our professional relationship.
We do not intentionally collect sensitive personal data (such as financial account details, identification numbers, or health information) through our website. Please do not submit such information through our contact forms.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you project proposals, quotes, or consultant recommendations
- Send our monthly newsletter and project insights (only with your consent)
- Improve our website content and user experience
- Maintain records of our professional relationships and project history
- Comply with applicable Pakistani laws and regulatory requirements
- Prevent fraud and ensure the security of our website and services
We process your data on the basis of your consent (for newsletter subscriptions), legitimate business interest (for enquiry responses and professional relationship management), or contractual necessity (when providing agreed services).
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers — Trusted third-party vendors who assist us in operating our website or conducting our business (e.g. email hosting, CRM tools, analytics providers), bound by confidentiality obligations.
- Professional partners — Sub-consultants, contractors, or specialist advisers engaged to deliver services you have requested, only to the extent necessary.
- Legal or regulatory authorities — Where required by applicable Pakistani law, court order, or government regulation.
- Business transfers — In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the successor entity.
In all cases, we limit the information shared to what is strictly necessary for the stated purpose.
5. Cookies & Tracking Technologies
Our website uses cookies — small text files placed on your device — to improve functionality and analyse site traffic. The types of cookies we use include:
- Strictly necessary cookies — Essential for the website to function correctly. These cannot be disabled.
- Analytics cookies — Provided by Google Analytics to help us understand how visitors interact with our site. Data is aggregated and anonymised. You can opt out via Google's opt-out tool.
- Live chat cookies — Set by Tawk.to to enable our live chat feature. See Tawk.to's Privacy Policy for details.
- Preference cookies — Remember your choices to improve your experience on future visits.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
6. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy:
- Enquiry and contact form data: up to 3 years from last contact, or longer if a business relationship develops.
- Client project records: 7 years from project completion, in accordance with standard professional practice and potential contractual obligations.
- Newsletter subscriber data: until you unsubscribe.
- Website analytics data: as determined by the retention settings of our analytics provider (typically 26 months for Google Analytics).
When data is no longer needed, it is securely deleted or anonymised.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include secure email communications, access controls on our internal systems, and use of reputable third-party platforms with their own security certifications.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security and you share information with us at your own risk. If you suspect a data breach, please contact us immediately at fareed@swspmcm.com.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information, subject to our legal obligations
- Withdraw consent at any time for processing based on your consent (e.g. unsubscribe from newsletters)
- Object to processing based on our legitimate interests
- Receive a copy of your data in a portable format
To exercise any of these rights, please contact us at fareed@swspmcm.com. We will respond within 30 days. We may need to verify your identity before processing your request.
9. Third-Party Links
Our website may contain links to third-party websites (including LinkedIn, Instagram, and Google Business). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit via a link from ours.
10. Children's Privacy
Our website and services are directed at business professionals and are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated "Last updated" date. For material changes, we will make reasonable efforts to notify you — for example, by email if you are a newsletter subscriber. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:
- Email: fareed@swspmcm.com
- Phone (CEO): 0333-3019613
- Phone (PM): 0333-2368098
- Address: Office No 1, A30, Sector X3, Gulshan-e-Maymar, Karachi, Sindh 75400, Pakistan
- WhatsApp: Chat with us on WhatsApp
This Privacy Policy was last updated in June 2026 and applies to all information collected through the Shah Wali Synergy website and associated communications. See also our Terms of Use.
